Help centre

How can we help?

Tag customiser guide

01

Open your pet

From the dashboard, tap a pet to open its profile.

02

Edit the tag

Scroll to Engraved tag to change the front text.

03

Pick a shape

Choose circle, heart or bone. The QR always sits on the back.

04

Auto-save

Your lines save automatically — order the tag when you are happy.

Frequently asked

Contact the team

We're a small Aussie team. Email us and we'll get back to you within a day.

hello@bruceandotis.com