Answers, tag tips and a direct line to our team.
Keep the tag clean
Wipe the engraved front and QR back with a soft cloth so both stay readable.
Test the scan
Scan the QR code with your own phone to confirm it opens your pet's profile.
Keep your details current
Update your contact and vet details so a finder can always reach you.
Tell us what's going on and we'll respond within one business day.